Shipping and Return policy
Please note that there may be delivery delays due to the current situation with COVID-19. We cannot 100% guarantee that packages will be delivered in the exact time frame stated. Although some major cities aren't as affected, there are certain provinces and rural areas that are experiencing shipment delays so please bare with us. We wish everyone well and please keep being safe.
It takes 2-3 days to process your order after which,
USA 2-5 business days using USPS
Canada 2-10 Business Days using Canada post
International 2-3 Weeks using Fedex international
Lost or stolen Packages
Please note that for all shipments, we are not responsible for lost or stolen packages. It is the customer's responsibility to track their order and be available at the delivery address to receive the parcel. The Courier will either leave a delivery notice if the customer isn't available at the location and retry delivery at another date, or they will leave the parcel at the front door or mailbox based on their discretion. QAFit will not be held responsible for orders that have been noted delivered via the tracking information but not received by the customer.
If a delivery address is submitted incorrectly when an order is placed, QaFit assumes no responsibility and cannot ship out replacement packages or refund these orders.
If you realize that you submitted the incorrect address at the time of order, please notify us immediately via email firstname.lastname@example.org. We can correct the address only if the order has not been shipped out yet.
We hope you love your item! If there are any issues please reach out!
We only offer exchanges, No refunds. it will be considered only under the following circumstances;
- You let us know and ship the item back to us within 14 days
-Item(s) Must be unworn & unwashed. No stains or sign of wear!
- we inspect items thoroughly before we take any actions
-Still in original packaging
- we do not offer return labels therefore shipping cost is 100% the customers responsibility
-At the time of exchange, the customer will be Informed if the size to be exchanged for is available. In the case that the size preferred is unavailable at the time when item is received. Client will be issued a QAfit gift card ( excluding any shipping & fees) that can be used for future purchases.